Kyle Watson Ecommerce Operations

Ecommerce is a game.

Because it's a system of moving pieces, changing conditions, decisions, priorities, and consequences. There's always another product to launch, promotion to run, or problem to solve. I help keep your store ready for what comes next.

THE CHALLENGES

Every game has its obstacles.

Products pile up, priorities shift, and problems appear along the way. Let's look at the obstacles I see most often.

Place your problems here.

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HOW I CAN HELP

Knowing what to do is one thing. Finding the time to keep the game moving is another.

From everyday store upkeep to launches and bigger improvements, I can take on the ecommerce work that keeps getting pushed down the list.

STORE MANAGEMENT

Keep the day-to-day ecommerce work moving without it becoming another job on your list.

Content updates · Store upkeep · Routine changes · Day-to-day admin

PRODUCT & CATALOG

Keep your products organized, accurate, easy to manage, and easier for customers to shop.

Product setup · Variants & options · Collections & tagging · Catalog organization

LAUNCHES & PROMOTIONS

Turn upcoming products, campaigns, and selling moments into storefronts that actually feel ready.

Launch prep · Sale setup · Campaign updates · Homepage merchandising

STORE IMPROVEMENTS

Improve the parts of the shopping experience that create friction, confusion, or unnecessary work.

Navigation · UX improvements · App troubleshooting · Storefront fixes

ECOMMERCE SUPPORT

Add experienced ecommerce help when you need it, without needing another full-time person on your team.

Ongoing help · Project support · Overflow capacity · New initiatives

Sometimes that means taking care of the day-to-day. Sometimes it means jumping in for the big stuff. Usually, it's a bit of both.

WAYS TO WORK TOGETHER

Different challenges call for different strategies.

Some stores need steady ongoing support. Others need focused help for a launch, a project, or a bigger change. The support should fit the challenge.

WHY ME

It helps to have someone at the table who knows how the whole thing works.

I don't just build online stores. I help run them. My experience comes from working hands-on with ecommerce operations every day. I've managed products, pricing, inventory, orders, launches, reporting, and the constant storefront work that keeps a store current, running smoothly, and selling.

I tend to look at ecommerce from both sides: what customers see and experience when they visit your store, and what has to happen behind the scenes to turn those visits into purchases, repeat customers, and long-term supporters.

I'm comfortable with the practical, repetitive work, cleaning up the messy parts, and solving the weird problems that inevitably come with running an online store.

You focus on the business. I'll help keep the ecommerce side moving.

HANDS-ON WORK

I work directly in your online storefront, not just pointing to what should change.

OPERATIONS FIRST

I look at ecommerce as a full process from initial store visit to fulfillment, and how that fits into the rest of your business.

FLEXIBLE SUPPORT

I adapt to what your business needs, whether that means ongoing help, extra support during a busy stretch, or stepping in for a specific project.

PRICING

A clear starting point.

Every store and project is a little different. These prices are clear starting points for smaller-scope work, with larger or more involved projects quoted based on what you actually need.

All prices shown in USD.

ONGOING SUPPORT

$225 / month

Regular ecommerce help for stores that need another set of hands without another full-time hire.

Product & catalog updates · Store maintenance · Homepage & collection updates · Troubleshooting · General Shopify support

Includes up to approximately 5 hours of support per month. Larger projects or work beyond the included support are quoted separately.

PROJECTS & LAUNCHES

Starting at $150

Focused support for launches, promotions, catalog work, cleanup, and other clearly defined ecommerce projects.

Small Ecommerce Project From $150
Product / Collection Launch From $175
Promotion / Campaign Setup From $175
Store Cleanup & Organization From $275

Starting prices cover smaller, clearly defined projects. Larger or more involved projects are quoted based on scope.

STORE BUILDS & BIGGER CHANGES

Starting at $400

Larger Shopify projects that need more planning, implementation, testing, or hands-on work.

Store Refresh From $400
New Shopify Store From $800
Large / Custom Ecommerce Project Custom Quote

Starting prices are for smaller-scope builds. Larger or more complex stores are scoped and quoted individually.

YOUR NEXT MOVE

Ready for your next move?

The goal is simple: a store that works better, runs smoother, and takes less of your time.

Not sure where to start? Start with one thing.

If you already know what you need, great, bring the whole plan. If you're still figuring it out, start with the problem that's most in the way.

A launch that needs finishing. A catalog that needs cleaning up. A storefront that's fallen behind. Or something bigger that needs another experienced set of hands.

Prefer email? kyle@kylewatson.ca

Clear scope Clear price Hands-on help

No giant brief required. A clear plan is welcome, but a starting point is enough.